Your privacy is the absolute priority at ron97. This document transparently explains how we collect, use, store, and protect your personal information as a member of the Malaysian online casino platform we operate.
Before reading the full document, here are the six core commitments that underpin ron97's Privacy Policy and protect your data.
All personal and financial data belonging to ron97 members is protected with 256-bit SSL encryption — the same level of protection used by Maybank, CIMB, and Malaysia's leading financial institutions. Your data is transmitted and stored in a fully encrypted state at all times.
Ron97 has never and will never sell members' personal information to any third party for marketing or commercial purposes. Your information belongs to you — it is not a product we trade in. This is a commitment we have upheld since ron97 was founded in 2019.
Your Touch 'n Go eWallet, GrabPay, DuitNow, and other payment method account details are not stored directly on ron97's servers. All transactions are processed through certified encrypted payment gateways, ensuring your financial details are protected at all times.
As a ron97 member, you have the full right to view, amend, or request the deletion of any personal data we hold about you. Simply contact our support team and we'll process your request within 5 business days, no unnecessary questions asked.
Ron97's AI-powered security system monitors every access and activity on the platform in real time, 24/7. Any unauthorised access attempts or suspicious activity are automatically detected and blocked — protecting your account even while you sleep.
The ron97 Privacy Policy is designed in accordance with international best practices in data protection and applicable legal requirements. We audit and update this policy regularly to ensure it remains relevant and aligned with current data protection standards.
Ron97 fully recognises and respects these rights. Contact us at any time to exercise them.
You have the right to request and receive a copy of all personal data we hold about you at any time.
If your data is inaccurate or incomplete, you may request a correction and we will update your records promptly.
You may request the deletion of your personal data, subject to legal requirements that obligate us to retain certain data.
You may object to the processing of your data for specific purposes, including direct marketing, at any time.
Under certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider if you wish.
You may withdraw your consent to data processing at any time, though this may affect the availability of certain services.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the relevant authority.
This Privacy Policy explains how ron97 ("we", "the platform", or "ron97") collects, uses, stores, protects, and shares the personal information you provide when using our online casino platform at ron97.click. By registering or using the ron97 platform, you agree to the collection and use of information as described in this policy. This policy is written in Bahasa Malaysia for the convenience of our members across Malaysia.
Ron97 collects various types of personal information from members to enable the platform to operate safely and effectively. The following are the categories of data we collect:
Registration & Identity Information:
Financial Transaction Information:
Gameplay Activity Information:
Technical Information:
Ron97 uses members' personal data only for legitimate and necessary purposes to operate the platform effectively. The purposes are as follows:
Ron97 does not sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. This is a core commitment we do not compromise on. However, limited and purposeful data sharing is necessary in the following situations:
Service Providers: ron97 works with carefully selected third-party service providers to manage certain aspects of the platform, including:
All third-party service providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we have contracted them for — they may not use your data for any other purpose.
Legal Requirements: ron97 may be required to disclose personal data if directed by a court order, legal request, or to fulfil applicable legal obligations. In such circumstances, we will notify you in advance where permitted to do so by law.
Protecting your personal data is ron97's highest technical and operational priority. We continuously invest in the latest security infrastructure to keep your data safe at all times.
Technical Security Measures:
Operational Measures:
As a ron97 member and as an individual whose data we process, you hold strong privacy rights. Below are those rights and how to exercise them:
To exercise any of the rights above, please contact the ron97 support team via:
Ron97 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:
Essential Cookies (Required): These cookies are essential for the ron97 platform to function. They manage your login session, store language preferences, and maintain session security. This type of cookie cannot be disabled as it is required for core platform operations.
Performance & Analytics Cookies: These cookies help us understand how members use the ron97 platform — which pages are visited most frequently, how long sessions last, and where users encounter issues. This information is used in aggregate form (without identifying individuals) to improve the platform.
Functional Cookies: These cookies store your personal preferences, such as game table settings, preferred text size, and other information that allows the platform to deliver a more personalised experience.
Ron97 does not use third-party cookies for advertising purposes that track your activity outside our platform.
Ron97 retains members' personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law. The following are our data retention guidelines:
Once the retention period has ended, data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. Early deletion requests may be submitted as described in Section 5, subject to applicable legal requirements.
The ron97 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the ron97 platform (ron97.click) and does not cover any third-party websites or services you may access through those links.
Ron97 is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of every website you visit, particularly those of financial service providers such as Touch 'n Go eWallet, GrabPay, or any bank you use for transactions with ron97.
The ron97 platform is strictly restricted to individuals aged 18 and above. ron97 does not knowingly collect or process personal data from anyone under the age of 18.
Ron97 applies an age verification process during registration and KYC to ensure no underage individuals can access our platform. We are fully committed to protecting young people and maintain a zero-tolerance stance on this matter.
Ron97 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When significant changes are made:
If you have any questions, concerns, or requests regarding this Privacy Policy or how ron97 handles your personal data, please reach out to us through the following channels:
The ron97 privacy team operates on business days and is committed to:
In today's digital age, data privacy is no longer just a technical concern for IT professionals. It is a personal right that affects everyone who uses online services — including online casino platforms like ron97. When you register and play at ron97, you are entrusting us with your personal information. We take that trust seriously, and this Privacy Policy is how we transparently and honestly show you how we honour it.
One of the most common questions Malaysian players ask before signing up to any online casino platform is whether their financial information is safe. It's a completely valid concern — bank account numbers, Touch 'n Go eWallet details, and GrabPay information are sensitive data that could cause serious harm if they fell into the wrong hands. At ron97, we address this concern with concrete technical solutions: all payment processing is handled through recognised encrypted payment gateways, and your detailed financial information is never stored directly on ron97's servers. This means that even in the unlikely event of an unexpected security incident, your financial account details remain fully protected.
Many players don't realise they actually have strong rights over their personal data. At ron97, we don't just acknowledge these rights — we actively make it easy for you to exercise them. Want to know what data we hold on you? Submit a request and we'll provide a full report within 5 business days. Need to correct inaccurate information? Contact our support team and it will be updated promptly. Want your data deleted after closing your account? We'll handle it through a clear, orderly process. These aren't special privileges — they're your rights, and we're here to help you use them.
One thing that sets ron97 apart from many other online platforms is our commitment to transparency around data use. Many platforms have lengthy Privacy Policies packed with legal language that is difficult to understand — documents that function more as legal shields than as genuine communication to users. At ron97, we make every effort to write this Privacy Policy in clear, plain English, with concrete examples and explanations that actually make sense. This is part of our commitment to being the most user-friendly and transparent online casino platform for Malaysian players.
One often overlooked but critically important aspect of privacy relates to gameplay records and platform activity. At ron97, these records are kept not to monitor your activity, but for purposes that genuinely protect your interests — dispute resolution, winnings verification, and responsible gambling programmes. Consider a scenario where there is a dispute over the outcome of a live Blackjack round or an EPL football bet — the stored records serve as objective evidence that can be used to resolve the matter fairly. Without these records, you as a player would be in a much weaker position should any issue arise.
Ron97's responsible gambling programme also relies on data — but in a way that protects you, not puts you at risk. Our system analyses playing patterns to identify signs of problem gambling, such as a sudden increase in playing time, unusual spikes in bet amounts, or suspicious deposit patterns. If our system detects such signs, our team may reach out — not to intrude, but to offer support that may be helpful. Data is used to protect you, not exploit you.
Finally, it is worth remembering that privacy is a shared responsibility. ron97 plays its part by investing in the latest security technologies, training staff in data protection practices, and auditing our systems regularly. But there are steps only you can take to protect yourself: use a strong, unique password for your ron97 account, enable two-factor authentication (2FA), never share your login credentials with anyone, and report to us immediately if you suspect any suspicious activity on your account. Together, we can ensure that your experience at ron97 is safe, enjoyable, and free from unnecessary privacy concerns.
All transactions via this payment method are processed through an encrypted gateway. Your financial details are not stored on ron97's servers.
The game records we retain are not purely for commercial purposes — they are also used to monitor signs of problem gambling and to offer support to members who may need it. This is how data is used in your best interest. Minimum age 18.
Learn MoreAnswers to the most frequently asked questions about data protection and ron97 member privacy.
Join over 250,000 Malaysian members who play at ron97 with complete confidence — a platform that protects your privacy, processes payments securely, and delivers the best online casino experience in Bahasa Malaysia.