Ron97 Terms & Conditions – The Complete Rules of Malaysia's Online Casino Platform

To register and use the ron97 platform, you must fully meet the following eligibility requirements:

• Age 18 years and above at the time of registration and throughout your use of the platform.
• Is an individual with full legal capacity to enter into a binding agreement.
• Not a person who has self-excluded from the ron97 platform through the self-exclusion programme.
• Not acting on behalf of any third party, company, or other entity.

During registration, you are required to provide information that is truthful, accurate, current, and complete. Ron97 reserves the right to request proof of identity and address verification (KYC – Know Your Customer) at any time. Failure to provide the required documents within the specified timeframe may result in account suspension or termination, as well as the withholding of any unprocessed balance pending completion of the verification process.

You are solely responsible for keeping your account password confidential. Ron97 will not be liable for any losses arising from disclosure of your password to a third party. If you suspect your account has been accessed without authorisation, contact the ron97 support team immediately via live chat, available 24/7.

Ron97 offers a range of payment methods tailored for Malaysian users. All financial transactions are processed through secure, encrypted channels.

Accepted Deposit Methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX Maybank2u
• CIMB Clicks

All payment methods used must be registered under the same member's name with a ron97 account. Ron97 does not accept payments via third parties, another person's credit or debit card, or any payment method not listed above. Violation of this condition may result in account termination and forfeiture of balance.

Withdrawal of Winnings: Withdrawals are processed within 5 minutes to the same payment method used for your most recent deposit. The minimum withdrawal amount is RM30. ron97 reserves the right to require KYC verification before processing a first-time withdrawal or any withdrawal exceeding a specified limit.

Ron97 does not charge any fees for standard deposits or withdrawals. However, your payment provider may apply transaction fees in accordance with their own terms of service — ron97 is not responsible for any such charges.

Ron97 offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, free spins, and exclusive promotions for VIP members. All bonuses are subject to the following terms and conditions:

• Each bonus carries its own wagering requirement that must be met before any withdrawal is permitted.
• The welcome bonus is available to new members registering for the first time and making their first deposit only.
• A member may not claim the same bonus more than once — including by creating a new account.
• Ron97 reserves the right to void bonuses and associated winnings where there is evidence of promotional abuse.
• The validity period of each bonus is stated in the respective promotion's terms — expired bonuses cannot be used or reinstated.

Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while table games such as blackjack and baccarat may contribute a lower percentage or none at all, depending on the terms of the specific promotion. Please refer to each promotion's individual terms for full details.

Ron97 reserves the right to modify, suspend, or discontinue any bonus or promotional programme at any time without prior notice. Such changes will not affect bonuses already credited to your account, provided their wagering requirements have not yet been met.

The ron97 platform offers a wide range of games including progressive jackpot slots, live blackjack, poker, Live Casino, Sports Betting (Malaysia Super League, EPL), badminton, cricket, e-sports, and more. Each game has its own set of rules, available within the respective game interface.

General rules applicable to all games at ron97:

• All game results are final and may not be disputed, unless a verified technical error has occurred.
• The use of automated software, bots, or any tools that provide an unfair advantage is strictly prohibited.
• Player collusion to manipulate game outcomes, including in poker games, is a serious violation.
• In the event of a technical disruption during gameplay, ron97 will endeavour to resolve the situation in the fairest possible manner. In certain cases, the affected round may be voided and the bet returned to the player.
• Results and winnings processed through software errors or technical faults are void and will not be paid out.

Sports Betting at ron97 is subject to additional rules covering bet settlement terms, bet refunds in the event of a cancelled match, and betting limits for specific markets. All odds displayed are the odds at the time the bet is placed and cannot be changed once the bet is confirmed.

Ron97 is strongly committed to responsible gaming practices. Gambling should be a source of entertainment and enjoyment — not a way to generate income or resolve financial difficulties. We provide the following tools and resources to help members play responsibly:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits based on what works for you.
• Loss Limit: Set a maximum loss limit over a defined period to keep your spending in check.
• Session Time Limit: Set a session time limit to avoid spending excessive time on the platform.
• Self-Exclusion: The option to fully exclude yourself from the ron97 platform for a set period or permanently.
• Self-Assessment Test: Tools to help you assess whether your gaming habits put you at risk.

Ron97 uses an automated detection system to identify problematic gambling patterns. If our system flags any signs of concern, our team may proactively reach out to offer support. This is part of our commitment to member well-being — not an intrusion. The ron97 platform is strictly for individuals aged 18 and above, with no exceptions.

Ron97 treats the privacy and security of members' data as its highest priority. All personal and financial information you provide to ron97 is protected with 256-bit SSL encryption — the same level of protection used by major financial institutions in Malaysia.

The information we collect includes your name, date of birth, email address, phone number, payment account details, and gameplay activity records. This information is used to:

• Identity verification and KYC compliance.
• Processing deposit and withdrawal transactions.
• Providing effective customer support.
• Improving the user experience on the ron97 platform.
• Detecting and preventing fraud and suspicious activity.
• Complying with applicable legal obligations.

Ron97 will not sell or share your personal information with third parties for marketing purposes without your consent. Limited data sharing may occur with third-party service providers who assist us in operating the platform — all such third parties are bound by strict confidentiality agreements. For more information, please refer to Privacy Policy the complete ron97.

Ron97 reserves the right to suspend or terminate any member account, with or without prior notice, where there is sufficient reason to do so. Such reasons include, but are not limited to:

• Violation of any part of these Terms & Conditions.
• Multiple account registrations by the same individual.
• Providing false or misleading information during registration or KYC verification.
• Attempted fraud, game manipulation, or promotion abuse.
• Money laundering activities or suspicious financial transactions.
• Use of the platform by individuals under the age of 18.
• Self-exclusion requests submitted by members themselves.

Members may also close their own accounts at any time by contacting the ron97 support team. Prior to closure, all eligible balances will be returned to the registered payment method once the standard verification process has been completed.

The ron97 platform is provided "as is" and we strive to keep it available 24 hours a day, 7 days a week. However, ron97 does not guarantee that the platform will always be free from technical disruptions, software bugs, or downtime caused by scheduled or unplanned maintenance.

Ron97 is not liable for:

• Loss of profits, anticipated winnings, or gaming opportunities resulting from technical disruptions.
• Losses resulting from internet connectivity failures on the user's end.
• Actions or omissions by third parties, including payment providers and game software suppliers.
• Indirect or consequential damages arising from the use of the ron97 platform.

In all circumstances, ron97's maximum liability to any member for any claim shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

All content on the ron97 platform — including but not limited to logos, trademarks, interface designs, graphics, text, software code, and game content — is the exclusive property of ron97 or its respective third-party licensors.

You are permitted to access and use the ron97 platform for personal, non-commercial purposes only. The following are prohibited:

• Copying, reproducing, or distributing any platform content without prior written consent.
• Using ron97's trademarks, logos, or name in any manner that could mislead or confuse the public.
• Scraping, crawling, or automatically extracting data from the platform.
• Decompiling or attempting to reverse-engineer the platform's software code.

Ron97 reserves the right to change, amend, or update these Terms & Conditions at any time. When significant changes are made, ron97 will notify members via email or an in-platform notification at least 7 days before the changes take effect, except in circumstances that require immediate action.

The "Updated" date at the top of this document reflects the date of the most recent amendment. If you do not agree with any changes made, you have the right to close your account and withdraw any eligible balance before the new terms take effect.

These Terms & Conditions are governed by and interpreted in accordance with the applicable laws of the jurisdiction in which ron97 is registered and licensed. Any dispute arising from or relating to the use of the ron97 platform shall be resolved through the following process:

• Internal Resolution: All complaints should first be submitted to ron97's customer support team via live chat or email at support@ron97.click. We are committed to resolving all complaints within 5 business days.
• Arbitration: If an internal resolution is unsuccessful, the dispute may be referred to an independent arbitration body recognised by ron97's regulatory authority.
• Resolution Language: All dispute resolution proceedings may be conducted in either Bahasa Malaysia or English.

If you have any questions, confusion, or concerns regarding these Terms & Conditions, the ron97 team is here to help:

• Live Chat: Available 24/7 directly on the ron97 platform — response within 2 minutes in Bahasa Malaysia.
• Email: support@ron97.click – for enquiries that do not require an immediate response.

For formal complaints regarding the Terms & Conditions or financial matters, please submit your request in writing via email, including your account number, details of the issue, and any relevant supporting evidence. Ron97 is committed to responding to all formal complaints within 5 business days.